ONLINE EXCHANGE AND/OR REFUND POLICY
OVERVIEW
This Return Policy is only applicable if the Products that you wish to return are purchased from our online store. Purchases from FM Wholesale Mart retail stores and other e-commerce platforms will not be eligible for this Return Policy. This policy does not apply to Products that have been stated as non-exchangeable or non-refundable on the Platforms.
GROUNDS FOR EXCHANGE or REFUND
1.Buyer may only apply for exchange and refund for the conditions stated below:
a) Wrong Item(s) was delivered;
b) Item(s) with physical damage;
c) Such other circumstances which may be prescribed by us from time to time.
2.Change of mind or Item Unwanted is not applicable for the exchange or refund.
3.Any request for exchange or refund which do not meet any of the above conditions will be duly declined.
4.Postage for exchange and/or return will be borne by buyer.
5.FM Wholesale Mart SDN BHD will also not be responsible if your shipment is lost during the return transit.
6.Please contact +6012-6968961 for exchange or refund request.
Please return your purchase to the following address:
FM Wholesale Mart SDN BHD
PT32804 JALAN DELIMA
NILAI 3 , 71800 NILAI
NEGERI SEMBILAN